Effective May 11, 2026
This Privacy Policy describes how Summit Senior Services ("we," "us," or "our") collects, uses, and protects information when you visit our website at summitseniorservicesohio.com or interact with us through our consultation and service process. We respect your privacy and aim to be straightforward about what we do with the information you share.
Information We Collect
We collect information you choose to provide to us, including when you fill out our contact form, schedule a consultation, or communicate with us by phone, text, or email. This may include:
- Your name and the name of the family member or loved one we're helping
- Phone number and email address
- Address of the property involved in your move or downsizing project
- Details about your situation, timeline, and the services you're interested in
- Any other information you voluntarily share with us during the consultation or project
Our website does not currently use cookies, advertising trackers, or third-party analytics that identify individual visitors. If we add analytics in the future, we will update this policy.
How We Use Your Information
We use the information you provide to:
- Respond to your inquiry and schedule your free consultation
- Prepare a custom plan and quote for your project
- Coordinate the services you've agreed to with us
- Communicate with you and any family members you've authorized us to keep in the loop
- Follow up after a completed project to ensure you're satisfied
How We Share Your Information
We do not sell, rent, or trade your personal information. We share information only when necessary to complete the services you've engaged us for — for example, with a moving crew, donation partner, or senior living community you've asked us to coordinate with. We do not share your information with marketers or third parties for their own purposes.
We may disclose information if required by law, by a valid subpoena, or to protect the safety of any person.
How We Protect Your Information
We take reasonable steps to safeguard the information you share with us. Communications and records are kept confidential and accessible only to team members directly involved in your project. We retain your information only as long as needed to provide our services and to meet legitimate business and legal requirements.
Your Choices
You can ask us at any time to update, correct, or delete the personal information we have about you. You can also ask us to stop contacting you. To make any of these requests, reach out using the contact information below.
Children's Privacy
Our services are intended for adults. We do not knowingly collect personal information from anyone under the age of 18.
Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date at the top of this page and, where appropriate, provide additional notice.
Contact Us
If you have questions about this policy or how your information is handled, please reach out:
Summit Senior Services
Greater Cleveland, Ohio
Phone: 216-236-3966
Email: info@SummitSeniorServicesOhio.com