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Privacy Policy

Last updated: June 2026

Who we are

Summit Senior Services is a locally owned senior moving and downsizing company based in Cleveland, Ohio. We are operated by Brian Schoeffler. Our website address is www.summitseniorservicesohio.com.

If you have any questions about this policy, you can reach us at:

What information we collect

We collect information only when you choose to give it to us — there is no account system, no required registration, and no tracking beyond what is described below.

Contact form submissions

When you fill out the contact form on our website, you provide your name, phone number, email address, and any details you choose to include in your message. This form is processed by Formspree (formspree.io), a third-party form service. Your submission is sent directly to our email inbox. Formspree's own privacy policy governs how they handle form data in transit; we do not store your submission on our own servers.

Phone and email contact

If you call, text, or email us directly, we retain that communication in the ordinary course of business so we can respond and follow up with you.

Server logs

Our web host automatically records standard server log data when pages are visited — this includes your IP address, browser type, the page requested, and the date and time of the request. This data is used solely for security monitoring and diagnosing technical issues. We do not use it to identify individual visitors.

What we do not collect

  • We do not use Google Analytics, Facebook Pixel, or any other behavioral tracking script.
  • We do not set advertising or tracking cookies.
  • We do not sell, rent, or share your personal information with third parties for marketing purposes.
  • We do not collect payment information — all billing is handled offline, directly between you and Summit Senior Services.

How we use the information you give us

The information you share through our contact form or by calling us is used exclusively to:

  • Respond to your inquiry and schedule a free consultation
  • Follow up about services you have asked about
  • Coordinate the services we are providing to you

We do not send marketing emails or add you to any mailing list without your explicit consent.

Third-party services

Formspree — processes contact form submissions and delivers them to our inbox. See Formspree's privacy policy.

Our website does not embed social media widgets, advertisement networks, or analytics platforms that track you across the web.

Cookies

Our website does not set any first-party cookies. Your browser may receive a session cookie from our web host's infrastructure, but no persistent or tracking cookies are placed by us.

Data retention

We keep contact information only as long as it is needed to provide the service you requested or to comply with applicable legal obligations. If you would like us to delete any information we hold about you, please contact us directly.

Your rights

You may contact us at any time to:

  • Ask what personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information

We will respond to reasonable requests within 30 days.

Children's privacy

Our services are intended for adults. We do not knowingly collect personal information from anyone under the age of 18.

Changes to this policy

If we make material changes to this policy, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically.

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